18. Other conditions
18.1. The Company does not accept any provisions, obligations or duties regarding the subject of the Agreement, excluding the ones listed in the Agreement, which regulate the accomplishment of the Agreement, excluding the cases when such provisions, obligations or duties are stipulated in a written form and are signed by the Company and you. In case any other provision contradicts the provisions of this Agreement, the provisions of this Agreement shall prevail.
18.2. If we do not enforce (parts of) these Agreement, it shall not be interpreted as an agreement to waive our right to enforce them at a later time or with respect to another User.
18.3. The User may not transfer their rights and obligations under this Agreement to any third party.
18.4. If any of the conditions of the Agreement is considered void, illegal or cannot be in force because of the relevant legislation, such conditions should be disregarded, while the other terms and conditions of the Agreement do not change and are still in force.
18.5. QuMatix is committed to providing you with optimal service. In case there are any questions, inquiries, complaints, suggestions, objections and other forms of feedback regarding the performance of Services, you may contact the Company at
support@qumatix.com. Please provide us with the following information: your contact details and a clear description and reason for your complaint. Complaints are usually resolved within 30 calendar days.